joyplus

CnM Loyalty Program

TERMS AND CONDITIONS

  • All points accumulated in CMLP "Joy Plus and Joy Plus Gold Program" have validity of only 2 years from the date of its credit in CMLP.
  • By becoming a CMLP Member, the member authorizes CnM (Chunmun) Stores Private Limited to communicate, from time to time, on contact details provided by the member.
  • The value of 1 CMLP reward point is one rupee.
  • CMLP points awarded at CnM (Chunmun) Stores may vary and may exclude certain range of merchandise. Refer CMLP website for updates and amendments on earning of CMLP points, program terms, conditions and procedures.
  • CnM (Chunmun) Stores may change, amend, add, alter or terminate this program, including the rewards structure, without prior notice.
  • CnM (Chunmun) Stores has the right to change, limit, modify or cancel rules, regulations, rewards, and CMLP Point structure at any time without notice. The points structure can also be restricted/modified by CnM (Chunmun) Stores during certain SALE events.
  • The CMLP membership is meant for CnM (Chunmun) Stores's Customers only and can be used at CnM (Chunmun) Stores Outlets.
  • Registering into the CMLP program will take around 72 hours from the time of enrolment.
  • CnM (Chunmun) Stores reserves the right to refuse membership to an applicant without assigning any reason.
  • CnM (Chunmun) Stores reserves the right to terminate membership on grounds of misuse or fraud.
  • Membership to this program is restricted to adult individuals with a mobile number in India. Employees, consultants, vendors or any person connected/engaged with CnM (Chunmun) Stores Private Limited in any manner are specifically barred from the membership of CMLP.
  • If one does not share registered mobile number at the time of billing, CMLP privileges will not accrue on that transaction.
  • Your CMLP benefits are applicable only for retail customers and not valid on bulk purchases.
  • Your CMLP entitles you for discounts as reward points on current purchases only. Purchases made against exchanges or credit notes will not qualify for discounts.
  • Points are not applicable for transactions made through credit note purchase.
  • Your CMLP discounts as points and offers are valid on payments made by cash/credit card /debit card.
  • Your CMLP discounts are exclusive and cannot be clubbed with Special/ Corporate /Employee privileges.
  • CMLP Reward Points are not accrued on purchase of CnM (Chunmun) Gift Vouchers /Cards and carry bags except benefits available for certain customers.
  • CMLP Reward Points can be earned throughout the year except SALE periods. CMLP Reward Points can be redeemed throughout the year on MRP of the product only.
  • In case of any complaints, CMLP members can exchange their purchased garments within 90 days of billing. Members need to ensure that the garments are not used and are in saleable condition.
  • Exclusive billing counters may not be present in certain stores.
  • Shop for Rs. 20,000 within a span of 12 months and upgrade to a Joy Plus Gold tier CMLP membership respectively.
  • Shop for Rs. 20,000 within a span of 12 months and retain your Joy Plus Gold tier CMLP membership respectively. If these shopping limits are not maintained for 12 months from the date of up gradation, the member will be assigned one tier below the existing tier after every 12 months.
  • Disputes arising in respect of any subject matter shall be the exclusive jurisdiction of appropriate courts & fora in New Delhi only. For any complaints or queries, you can write to us at: care_cnm@chunmun.in.

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