Terms & Conditions

Terms & Conditions

This document is an electronic record in terms of:
(i) the Information Technology Act, 2000;
(ii) the applicable rules thereunder; and
(iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy (“Policy”) is published in accordance with:
(i) Section 43A of the Information Technology Act, 2000; and
(ii) Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Please read this Policy carefully to understand how CnM (Chunmun) Stores Pvt. Ltd. (“CnM” or “Chunmun”) uses and protects the information you provide while using its website (www.chunmun.in) and associated services (“Website”).

By using the Website, you agree to be bound by this Policy and other applicable terms. If you do not agree with this Policy, please do not use the Website.

Information We Collect

1. Personal Information

Refers to details that can be used to identify, contact, or locate you (e.g., name, email, phone number, address). We may collect this information when you:

  • Register an account

  • Fill out forms or surveys

  • Contact our support team

  • Voluntarily share information with us

We use this data to:

  • Provide customized user experiences

  • Improve services and offers

  • Notify you of changes, promotions, or new features

  • Facilitate customer support

  • Prevent fraud and misuse

2. Non-Personal Information

Includes demographic data, browser type, IP address, device type, and browsing behavior. This data:

  • Helps us understand website traffic and usage

  • Is used for system administration and diagnostics

  • Is aggregated and does not identify individuals

Cookies

Cookies are small data files stored on your browser when you visit the Website.
We use cookies to:

  • Improve functionality and user experience

  • Track and analyze Website usage

You can choose to disable cookies through your browser settings, but this may affect Website performance.

Use of Information

Your information may be used for the following purposes:

  • To operate, maintain, and improve the Website

  • To fulfill your requests or respond to inquiries

  • To personalize your experience

  • To send you transactional or promotional communication (via SMS or email)

  • To enforce policies and legal obligations

  • To conduct internal research and analysis

  • To comply with laws or legal proceedings

We do not sell or rent your Personal Information to third parties.

Communication & Promotions

You may receive:

  • Transactional emails/SMS confirming your registration or activity

  • Promotional content, offers, and updates

You can opt-out of promotional communications anytime by:

  • Clicking the unsubscribe link in emails, or

  • Contacting us at: info@chunmun.in

Data Security

We follow industry-standard practices to safeguard your information, including:

  • Regular system audits

  • Secure data storage

  • Access control measures

All employees and third parties with access to your data are bound by strict confidentiality.

Despite best efforts, no internet transmission is 100% secure. You provide information at your own risk.

Disclosure of Information

We may disclose information:

  • If required by law or government authority

  • To protect our rights, users, or property

  • To enforce our policies

  • In connection with legal proceedings

  • To trusted service providers (e.g., payment gateways, analytics tools) under confidentiality agreements

We do not share personally identifiable information except as stated above.

Submissions & User-Generated Content

By submitting content to the Website, you:

  • Confirm that it does not infringe third-party rights

  • Grant CnM a royalty-free, non-exclusive license to use, modify, and publish it

  • Waive any moral rights to such content

Unlawful, abusive, defamatory, or obscene content is strictly prohibited.

Changes to This Policy

CnM reserves the right to modify this Policy at any time. Changes will be effective upon posting. We encourage you to review this Policy periodically.

International Data Transfer

By using this Website, you consent to the transfer, storage, and processing of your information in countries outside your own jurisdiction, including by third-party vendors assisting CnM in service delivery.

Jurisdiction

This Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

Contact – Grievance Officer

In accordance with the IT Act, 2000 and rules made thereunder, the Grievance Officer details are as follows:

Name: Pan Singh Mehra
Email: it@chunmun.in
Working Hours: 10:00 AM – 6:30 PM (Monday to Friday, excluding public holidays)

Consent to Marketing

By signing up on our Website, you agree to receive promotional messages via SMS and email from Chunmun. You can opt out at any time.

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