Privacy policy

This document is an electronic record in terms of (i) the Information Technology Act, 2000; (ii) the rules framed thereunder as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy (“Privacy Policy”) is published in accordance with:
(i) Section 43A of the Information Technology Act, 2000, and
(ii) Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPI Rules”).

Please read this Privacy Policy carefully to understand how CnM (Chunmun) Stores Pvt. Ltd., hereinafter referred to as “CnM (Chunmun)”, uses and protects the information you provide to CnM (Chunmun). This Privacy Policy applies to the website www.chunmun.in.

This Privacy Policy covers:
(i) the type of information collected from users of the Website, including sensitive personal data or information;
(ii) the purpose, means, and modes of usage of such information; and
(iii) how and to whom such information which has been collected will be disclosed.

BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS WEBSITE.

Information We Collect

1. Personal Information

Personal Information refers to data that identifies or can be used to identify, contact, or locate you (e.g., name, phone number, email address). This includes information provided while:

  • Creating an account

  • Filling out surveys

  • Submitting feedback or support requests

We collect Personal Information to:

  • Facilitate your use of the website

  • Provide customer support

  • Customize your experience

  • Inform you of updates, offers, and other services

  • Prevent fraud and unauthorized access

2. Non-Personal Information

Non-Personal Information refers to data that does not identify you personally (e.g., demographics, browser type, IP address, time spent on the site).

We collect this information through:

  • Server logs

  • Cookies

  • Pixel tags

This data helps us understand traffic patterns, improve performance, and enhance user experience.

Cookies

Cookies are small data files stored on your device. They help us:

  • Track your behavior on the site

  • Improve site functionality

  • Personalize your experience

You may choose to disable cookies, but this may affect your ability to use certain features of the website.

How We Use Your Information

Your information is used for:

  • Account creation and management

  • Communicating with you (e.g., support, account updates)

  • Sending promotional emails/SMS (with opt-out option)

  • Analyzing website performance

  • Enhancing site content and user experience

  • Legal compliance and security purposes

We do not trade, rent, or sell your Personal Information to third parties without your explicit consent.

Security of Information

We implement standard security practices including:

  • Data encryption

  • Access controls

  • Secure server environments

  • Confidentiality obligations for staff and service providers

While we strive to protect your data, no website is completely secure. We cannot guarantee absolute security.

Disclosure of Information

We may disclose information when:

  • Required by law, regulation, or legal process

  • Necessary to investigate violations or enforce our terms

  • Required for fraud prevention or law enforcement

  • Conducting business with third-party vendors (e.g., hosting, analytics)

We may also disclose aggregated, non-identifiable data for analysis or advertising purposes.

Communications

We may send:

  • System emails/SMS (e.g., registration confirmation)

  • Account verification messages

  • Promotional messages (only if you opt in)

You can opt out of promotional communications by contacting us at: info@chunmun.in

Feedback and Submissions

You are responsible for the content of any submissions. Do not submit illegal, offensive, or proprietary content. Any material submitted will be treated as non-confidential and may be used by CnM (Chunmun) without restriction.

Changes to the Policy

This Privacy Policy may be updated periodically. Continued use of the site after changes constitutes acceptance of the revised terms.

Jurisdiction

This Policy and any disputes arising under it shall be governed by the laws of India.

Contact Information

Grievance Officer
Name: Pan Singh Mehra
Email: info@chunmun.in
Phone: +91 9811111474